| EstiMate > Technical Support > Support Contracts |
Technical Support Is Offered In Two Flavors:
- A one time charge of $39 per incident (one specific software issue, pursued until resolution). You will receive an immediate refund of your $39 if the issue is due to a software bug.
- An annual fee of $299 for a support contract (see below for benefits).
Whichever option you select we will do our very best to give you excellent service.
Support Contracts Include:
- Unlimited phone support and training incidents for the year
- Email questions answered within one business day
- Priority support request form online
Our Telephone Support:
- Call 1-888-304-3300, toll free within the U.S. and Canada
- Available during EstiMate Software office hours, 9am-5pm EST
- Assistance with any question you have about EstiMate
With or without a Support Contract, you are entitled to:
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